eCommerce Solutions

Take your business to the 'net with an eCommerce website.

eBUILD Design can develop a website system to allow you to manage all aspects of your online business, from online shopping, order processing, and receipt of online payments, to "behind the scenes" tasks such as inventory control, stock ordering, shipment tracking, financial management, and customer service. In fact, with an eBUILD Design e-commerce website, you can control every aspect of your business through your website.

And the best part is that you can do it all right from your browser.

Scroll through the list below to view the different types of services we can develop for your business website, or click the links in the information box to the right to jump to the corresponding section. If you need a website feature you don't see in our listing, let us know the details and we'll create it for you.

eCommerce Website Components

Product Displays

Show off your products online and let your website visitors browse through your selection or search for specific items with a keyword search.

• Upload product photos to your server with our File Upload feature.
• Create a separate product page with photos and detailed description using our Content Management System.
• Create product pages displaying multiple items to highlight specials or sales.

Online Shopping

Allow your customers to browse through your online store, picking up items they wish to purchase as they go.

• Let your customers flag items they wish to buy with our Shopping Cart feature.
• Give your customers a quick "at-a-glance" look at the total tally (including applicable sales taxes) of items in their shopping cart.
• Allow your customers to place orders and pay for purchases online with an online Shopping Cart Checkout feature (included with Online Shopping feature).

Order Processing

When customer orders are submitted, you'll know instantly so you can begin processing them.

• Receive customer orders through our Feedback Form feature.
• Automate storage of customer orders as they are submitted with a Database feature.
• Receive customer order alerts via e-mail instantly when they are submitted (included with Feedback Form feature).
• Assign unique customer order numbers to each order automatically when received (included with Database feature.)
• Automatically send e-mail confirmation to your customers with order numbers and shipment tracking information (see below) as soon as orders are placed (included with Feedback Form feature).

Shipment Tracking

Keep track of shipments of customer orders after they leave your business.

• Schedule package pick-up as each order is received (depending upon shipment provider's internet interface capability).
• Obtain a shipment tracking number to quickly check shipment status(depending upon shipment provider's internet interface capability).
• Provide your customer with tracking numbers in a confirmation e-mail when orders are placed or shipped.

Stock Management

Keep tabs on your product inventory through your website so you can monitor stock quantities and know when to reorder.

• Automatically update product inventory quantities with a Database feature whenever customer orders are shipped.
• Get up-to-the-minute inventory reports directly from your website with customized database queries (included with Database feature, but may require additional database customization costs).
• Depending upon your vendors' internet order processing capabilities, instantly restock your inventory by placing orders through your website (prices will vary depending upon vendor interface capability).

Financial Management

Keep track of invoicing and accounts receivable (if your online store doesn't require point-of-sale payment).

• Manage invoicing on a monthly, weekly, or other basis you may designate with our Database feature (included with database, but may require additional customization costs).
• Keep track of payments as received (included with Database feature, but may require additional customization costs).

Customer Service

While most customers prefer one-on-one live contact when they have complaints or wish to make inquiries, we can provide online Customer Service to add another level of customer service to your business.

• Allow your customers to communicate inquiries or complaints through your website with our Feedback Form feature.
• Receive instant e-mail alerts when customer service inquries are submitted (included with Feedback Form).
• Keep detailed histories of each customer service inquiry and responses with a Database feature.
• Respond to customer inquiries via your website (included with Feedback Form and Database, though may require additional customization costs).

Additional Features

If there are additional features not listed above which you'd like to have on your website, let us know what they are and we'll do our best to implement them in your website. Creativity, after all, is what makes great websites!